Terms of Use

Last updated on 22-03-2025 11:04:07

USE OF THE PLATFORM

Welcome to akshiniorganix.com ("Website"), an online service operated by Akshini Organix ("we," "us," or "Akshini Organix"). The Website, along with its tools and applications, is collectively referred to as the "Platforms." By accessing or using our Platforms, you agree to these Terms of Use ("T&C" or "User Agreement"), which apply for as long as you use our Platforms. These terms may be updated periodically without prior notice, and your continued use signifies acceptance of any revisions. Please review them regularly.

ACCESSING OR USING THE PLATFORMS MEANS YOU UNCONDITIONALLY AGREE TO THESE TERMS, SO READ THEM CAREFULLY BEFORE PROCEEDING.


ELIGIBILITY TO USE

Our Platforms are available only to individuals who can enter legally binding contracts under the Indian Contract Act, 1872. You must be over 18 years old to shop for our natural masala products or use our services, including expert consultations or newsletters. Minors, un-discharged insolvents, or those deemed "incompetent to contract" are not eligible. We reserve the right to terminate access or refuse service at our discretion.

If registering as a business, you confirm your authority to bind the entity to this agreement. Our products are delivered only within India, to states with open import policies. We are not liable for orders placed from outside India or restricted regions.


ACCURACY OF CONTENT & INVITATION TO OFFER

We strive to provide accurate details about our natural masala products, including pricing, descriptions, and images. Prices include all taxes, but packaging, weights, and colors may vary slightly due to monitor differences or approximations. We cannot guarantee exact color matches upon delivery.

Product listings on our Platforms are an invitation to offer. Your order is an offer, which we may accept or reject. Acceptance occurs only upon dispatch of the product(s). We’ll notify you via email or phone (if provided) to confirm receipt and dispatch. Until dispatched, no act by us constitutes acceptance.


GENERAL TERMS OF USE

  1. Lawful Use: Use the Platforms only for lawful purposes as outlined in our policies. Violations may result in legal action.

  2. Pricing & Offers: We aim to offer competitive prices, but they may change without notice. Promotions are valid for limited stocks and durations.

  3. Cancellation by Us: We may cancel orders due to stock unavailability, pricing errors, or other issues, with no liability. Refunds will be issued if payment was processed.

  4. Delivery: Orders typically ship within 5-7 business days. Delays beyond our control may occur as we use third-party services. See our Shipping Policy for details.

  5. Quantity Limits: We may restrict purchases per person, household, or order, and prohibit unauthorized resale of our products.


PRODUCT & PRICING INFORMATION

We aim for accuracy in product and pricing details but may correct errors. If a product is mispriced or misdescribed, we may cancel your order unless it’s already dispatched. Payments are processed before dispatch, and you’re responsible for verifying discounts or coupon applicability.


YOUR ACCOUNT

To shop, you may register with personal details (e.g., name, email, phone, address). You’re responsible for keeping your account secure and for all activities under it. Accounts are non-transferable. Feedback or comments you provide are not confidential and may be used by us.


INTELLECTUAL PROPERTY RIGHTS

All content on our Platforms (text, images, logos, etc.) is owned by or licensed to Akshini Organix and protected by Indian and international copyright laws. You may use it only for personal, non-commercial purposes. Unauthorized reproduction, distribution, or commercial use is prohibited without our written consent.


USAGE RESTRICTIONS

You may not:

  • Post or share unlawful, offensive, or infringing content.

  • Attempt to hack, disrupt, or reverse-engineer the Platforms.

  • Use automated tools (e.g., bots) to access or copy content.

  • Resell our products without authorization.

Violations may lead to account termination and legal action.


CANCELLATIONS, REFUNDS & RETURNS

Refer to our Cancellation, Refund, and Returns Policy on the Platforms for details.


DELIVERY

Delivery takes 5-7 business days, with timelines shown at checkout. Multiple items may ship separately. We’re not liable for delays or damages caused by third-party delivery services.


LIMITATION OF LIABILITY

Our Platforms and products are provided "as is." We disclaim all warranties (e.g., merchantability, fitness) to the fullest extent permitted by law. We’re not liable for:

  • Business interruptions, delays, or technical issues.

  • Losses from third-party links, viruses, or cyberattacks.

  • Damages from unauthorized resellers or product misuse.

Our maximum liability is limited to the order value or product replacement.


PRIVACY POLICY

See our Privacy Policy on the Platforms for how we handle your data. We’re not responsible for third-party sites linked to ours.


TERMINATION

You may terminate this agreement by emailing admin@akshiniorganix.com to close your account. We may terminate your access anytime without notice. Obligations (e.g., payment for orders) survive termination.


GOVERNING LAW & DISPUTE RESOLUTION

These terms are governed by Indian law. Disputes will be resolved through arbitration in Mumbai under the Arbitration and Conciliation Act, 1996, with a single arbitrator appointed by us. Mumbai courts have exclusive jurisdiction.


CONTACT US

For questions or complaints, email us at admin@akshiniorganix.com